Points with baggage are rising at worldwide airports

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Amsterdam, January 23, 2020 – Passengers traveling by air are increasingly faced with problems related to their luggage. There has been a noticeable increase since 2014.

Last year, 24.8 million pieces of luggage had a problem. This is one of the findings from Taxi2Airport, which used a recently published SITA report to investigate baggage-related issues.

A slight increase over the past five years

Over the years, baggage problems at international airports have decreased.

In 2007, 46.9 million baggage problems were reported. That number was 22 million units in 2013; a significant decrease of almost 50 percent.

However, the number of issues has increased slightly since 2014. Last year, a total of 24.8 million pieces of luggage were registered with problems.

5 percent of the parts with problems are completely lost or stolen luggage.

Last year there were more than 1.24 million pieces of luggage worldwide.

A small percentage (3 percent) usually makes the front page news. These problems are mainly caused by faulty baggage systems, which have direct consequences for many travelers at the same time.

Most of the problems appear to remain underexposed, however.

Address baggage problems

In absolute terms, the problem is much greater in Europe (7.3 million bags) than in North America (2.85 million bags) and Asia (1.8 million bags) combined. These proportions have remained the same since 2007.

Umbrella aviation organizations such as the International Air Transport Association (IATA) want to reduce problems with luggage by introducing new technologies.

For example, by jointly introducing the use of RFID chips and offering mobile applications for their air travelers. Check out these and other key findings on Taxi2Airport’s research page.

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